Recent Posts

Water Damage in Aztec from a Leaky Water Heater

6/30/2021 (Permalink)

SERVPRO TIP:  Inspect Your Water Heater Periodically to Avert Water Damage 

Have you checked your Phoenix water heater lately for signs of suspicious moisture? It can take the form of excess condensation on the heater’s surface or drops of water on the floor around it or in the catch pan. The team at SERVPRO is often called in to deal with a flooded basement caused by a worn out water heater.

The useful life of a water heater is about 8 to 12 years, according to experts. At that point, tiny cracks develop, metal deteriorates, and rust forms. A wise homeowner regularly inspects the heater for signs of wear and the basement for evidence of water leaks or damage.

Standing water is a sure sign of a problem. But you can catch a leak in its early stages by checking for less obvious indicators, including:  

Moldy, musty smells along the walls or coming from boxes stored on the floor

Telltale stains on floors, walls, and ceilings, including rust

Warped, lifted floor tiles

Peeling paint

Excess condensation on the water heater    

If you see any of these danger signs, call SERVPRO of Farmington / Aztec / Bloomfield. We have the expertise and the equipment to remove the water, dry and dehumidify your rooms, and then clean, repair and restore them to make them livable again. We start with a comprehensive inspection and assessment of your basement.

Water damage can be so pervasive; it takes professional equipment to get your home dry. Our industrial strength pumps extract the standing water quickly. By removing as much water as possible, we speed up the drying time significantly. 

After extraction, we deal with the moisture in the air. Powerful air movers blow damp air out. These are used in conjunction with dehumidifiers that remove water vapor and reduce humidity. Once the basement is dry enough, we clean up the damage, restore wherever possible, and replace when necessary. The result looks “Like it never even happened.”

SERVPRO® of Farmington / Aztec / Bloomfield is here to help you 24/7/365 with any type of water or flood damage and restoration issue.

Please call us at 505-327-3340

How Does Smoke Impact Your Fire Damaged Farmington Home?

6/30/2021 (Permalink)

Certified Technicians at SERVPRO Efficiently Remediate Smoke and Smoke Residue Damage

A fire incident can potentially ruin your home. The fire can cause structural and cosmetic damage that takes a long time to restore. Apart from the flames, one of the most significant factors causing extensive damage is the smoke and soot during a fire.

The smoke residue adheres to the exposed surfaces of your home and causes discoloration and even structural damage. Understanding the behavior of smoke during a fire can help you understand the restoration process better. The temperature of the smoke itself and the temperature of the surrounding surfaces affects the extent of the fire damage.

The temperature of the smoke

Smoke rises away from the fire and is carried to different places by a process known as convection. Fire produces heat, and as a result, the air above the fire becomes hot, expands and becomes lighter. The lighter air moves up, and its place is taken by the denser cold air. The process generates air currents called convection currents. It is due to these currents that the smoke rises to the top.

Now, as the temperature of the air increases, the pressure it exerts against the surfaces increases as well. What it means is that hotter fires produce a hotter smoke that is forced against the surfaces. The smoke particles in such fires can go deeper into the surface pores and cause extensive damage. SERVPRO professionals understand the theory behind the smoke and design strategies accordingly.

The temperature of the surrounding surfaces

Hotter smoke moved toward colder surfaces. As the hot smoke migrates to the colder surfaces such as outside walls, closets, and unheated rooms, these are damaged the heaviest. It can be surprising to see how much smoke residue finds its way into drawers and closets. SERVPRO technicians can use multiple techniques to clean surfaces that are heavily damaged by smoke and soot.

A fire incident can be quite a traumatizing experience, but it is essential to seek professional help as soon as you can. Technicians have a better chance of successfully restoring your home if they can get to work before the damage becomes permanent.

SERVPRO® of Farmington / Aztec / Bloomfield is here to help you 24/7/365 with any fire damage and restoration issue.

Please call us at 505-327-3340

Practical Help After Crime Scenes

6/30/2021 (Permalink)

Biohazardous Chemicals and Compounds Are Safely Cleaned Up and Removed by Skilled SERVPRO Technicians

The stress of dealing with criminal activity in your home need not be exacerbated by a do it yourself cleanup. Because the substances needing disposal are often dangerous or difficult for a layperson to manage, it is best to engage a professional service. SERVPRO offers compassionate and properly trained technicians to put your home back in order.

A home invasion cut mercifully short by watchful neighbors calling 911 still leaves you with crime scene cleanup at your Farmington home. You and your family are safe but terrified. The terror feels like it may never end as your living areas were damaged first by the accused and then further disrupted by the police intervening and then completing their investigation. Our trauma and crime scene abatement team knows and follows applicable Environmental Protection Agency (EPA) and Occupational Safety and Health Administration (OSHA) regulations and rules when cleaning and restoring your house. 

If ever you needed SERVPRO to come through on our promise to make it “Like it never even happened,” crime scene cleanup is near the top of the list. Biohazards like blood and dangerous and irritating chemicals suddenly permeate your home, and you have neither the knowledge nor the energy to deal with their appropriate removal. Specialized training prepares our crews to seek out all the debris scattered throughout your home due to the crime and the police actions and follow up. We take all precautions to manage every cleanup aspect relating to the crime and its aftermath. Knowing what you or your family endured is motivation to clear away every scrap of evidence that the unthinkable took place in your home. 

Damage from fights, debris from firearms or other weapons, bodily fluids from victims or perpetrators alike, and the whole gambit of police evidence gathering materials end up bagged and taken from your premises. Carpets cleaned, walls washed, holes filled in and touched up with paint go a long way to restoring a sense of control and peace even after disruptive or deadly force shatters your quiet enjoyment of your home. 

SERVPRO® of Farmington / Aztec / Bloomfield is here to help you 24/7/365 with any type of water or flood damage and restoration issue.

Please call us at 505-327-3340

How SERVPRO’s ERP Can Help Your Business If You Experience Damage

6/30/2021 (Permalink)

Since its implementation, the SERVPRO ERP (Emergency Ready Plan) system has allowed SERVPRO to respond faster and more effectively to hundreds of business calls nationwide and has saved business owners thousands of dollars in restoration costs. Learn more about SERVPRO’s ERP and how ERP can help your business if you experience damage.

What is the SERVPRO ERP?

SERVPRO’s ERP is a system that helps businesses create a readiness profile for all of their locations to be prepared for any disaster. The ERP helps business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes. It allows business owners to create customized, pre-organized profiles of their properties and locations so that in case of a disaster, we have access to any relevant documents and information immediately Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app, creating a comprehensive emergency plan for the business. A comprehensive emergency plan contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.

The SERVPRO ERP Creates Faster Responses

With a profile in the ERP system, we can respond to your business emergency faster much quicker than if you had contacted us by phone. The system allows your call to be simplified to the press of a button, saving valuable time otherwise spent searching for phone numbers, relevant documents, and communicating the situation to us. Whether your emergency is water, fire or flooding, the ERP gets us out to your business faster, which can help minimize damage with faster reaction to the emergency.

Our ERP Priority Response

Some events, such as flash flooding, may hit many buildings and neighborhoods at once. This can cause resources to get tied up quickly, and we may have to delay our response to some inquiries. With the ERP system, you can avoid having to contact a representative and get your request in before others around you. The ERP app gives you priority response to any damage emergency you have. We’re dispatched faster to your location to start handling your issue right away.

More Effective Responses with Prior Knowledge

Having critical information such as breaker locations, water lines placement, floor plans, and inventories allow our IIRC trained technicians to do their work with unmatched efficiency. By giving us a wealth of information ahead of time, businesses help to ensure that any SERVPRO teams working on your business can better understand what they are working with and the job they are doing, without wasting precious time locations breaker boxes, lines, etc.

Multi-Location Management Damage Control

Many companies operate multiple locations, some of which may be damaged in an event while others remain unscathed or encounter different problems, depending on the situation. The SERVPRO ERP system allows businesses to create separate profiles for each business location, eliminating confusion and ensuring that more severely damaged locations are treated first.

SERVPRO® of Farmington / Aztec / Bloomfield hopes your business remains accident free and we are here to help you 24/7/365 with any commercial restoration issue.

Please call us at 505-327-3340

SERVPRO Disaster Recovery Services Can Assist Your Business in an Emergency

6/30/2021 (Permalink)

With current circumstances, businesses large and small are working extra hard to keep things business as usual, serving customers to the best of their ability. That is why when disaster strikes, it is critical for companies to know where to turn for disaster recovery services. 

What is the Disaster Recovery Team?

The SERVPRO Disaster Recovery Team, also known as the Commercial Large Loss Division, is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster that you may encounter and are prepared to help you recover. Every large loss project is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation to get the job done quickly and professionally. At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. By having a national presence and working together as a team, we can quickly react to any emergency you have and help start the process of recovery.

What kind of properties can SERVPRO assist with?

Our disaster recovery team has worked with businesses of all sizes, and from all kinds of industries,  including:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

We have the experience and expertise to help your business recover from a disaster, regardless of what industry you are in. The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard, or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable!

What projects have SERVPRO worked on in the past?

For almost any natural disaster in recent years, SERVPRO has been there to help. From hurricanes to wildfires to floods, the SERVPRO Disaster Recovery Team has been there to help mitigate storm damage and help businesses get back on their feet.

SERVPRO® of Farmington / Aztec / Bloomfield hopes your business remains accident free and we are here to help you 24/7/365 with any commercial restoration issue.

Please call us at 505-327-3340

Sewage Clean-up

6/23/2021 (Permalink)

Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.

Here are the key principles homeowners should know about sewage back-ups:

Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.

Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.

It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.

Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.

Only the most highly trained professionals should attempt sewage remediation work.

SERVPRO® of Farmington / Aztec / Bloomfield is here to help you 24/7/365 with any type of water or flood damage and restoration issue.

Please call us at 505-327-3340

Fire Damage Experts Discuss Cleaning Contents Affected By Smoke

6/23/2021 (Permalink)

Type of Burn and Residues Dictate SERVPRO's Cleanup and Restoration Methods

Whenever a fire starts inside a building, smoke can affect many different items. During a fire, combustion which is in the process of a soild turning into a gas by applying heat takes place. Smoke is created by materials that do not burn completely.

During a burn, smoke can travel all over the structure causing various problems. A big part of mitigating fire damage is dealing with smoke-related issues. When a blaze takes place materials all over the home, get coated in soot residue, and foul odors get left behind.

When restoring a house damaged by smoke, our SERVPRO technicians inspect the structure to figure out which areas got affected. We determine which cleaning methods to use based on how concentrated the soot is, the type of residue present, and the kind of materials affected. If the soot is heavily concentrated, then it can be difficult to clean whereas light residues can be wiped off easily.

A fire creates different kinds of smoke throughout its duration based on the materials it burns, the speed of combustion and the amount of oxygen. When synthetic materials are burned, they create soot that adheres to surfaces better than residues resulting from natural substances such as wood. Fires that burn slow and lack oxygen produce a wet smoke that can be extremely difficult to remove compared to quick burning fires that create a dry smoke.

The type of materials surfaces are made of also affects the cleanability of soot residues. Non-porous materials such as plastic and metal repel moisture well making them easy for our SERVPRO technicians to clean using wet, water-based chemicals. Non-porous materials such as softwood and upholstery absorb soot residues better, and they can penetrate deep into the material. Water-based chemicals can soak the soot deeper into the material causing them to get ruined. Dry cleaning methods such as wiping with a dry sponge prove to work better in removing soot from porous substances.

Various methods are available to use when dealing with multiple types of soot residues affected by different kinds of materials. There are different types of cleaning chemicals as well as application methods that are designed specifically for dealing with certain situations.

SERVPRO® of Farmington / Aztec / Bloomfield is here to help you 24/7/365 with any fire damage and restoration issue.

Please call us at 505-327-3340

Why SERVPRO? The Difference is in Our People

6/23/2021 (Permalink)

When it comes to disaster recovery, we may not be the only game in town, but there’s a reason why so many homeowners and businesses choose SERVPRO to recover from water, fire, mold, or flood damage. The difference is our people!

We invest in our employees

SERVPRO invests in having the best employees in the business. We have always put a high priority on educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians, which means customers can expect the very highest in standards and protocol to be used in their home or business when disaster strikes.

IICRC training and certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries and those standards are high. Our SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses so they are well-prepared to handle any disaster in any situation and know how to approach the restoration process quickly and effectively.

Employee certification training

The Employee Certification Training by SERVPRO is a voluntary, self-paced program designed for SERVPRO franchise employees to further their knowledge and training. Certification is awarded after successful completion of course materials and an examination. Modules for training include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Advanced Structural Drying

Ongoing, comprehensive training for our crew

Our training program doesn’t stop at just IICRC and Employee Certification Training. We also offer:

  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. If your property suffers water, flood, storm, fire, or mold damage, know that you’re in great hands with the professional SERVPRO team. 

SERVPRO® of Farmington / Aztec / Bloomfield is here to help you 24/7/365 with any type of water or flood damage and restoration issue.

Please call us at 505-327-3340

Water Damage Restoration for Your Commercial Property

6/23/2021 (Permalink)

Unchecked water can be devastating to any structure. Water entering your commercial property risks far more potential extensive damages to stored merchandise, equipment, and shipping materials. Fast action by water remediation specialists like SERVPRO of Phoenix mitigates damages to commercial structures caused by water or flooding.

Why water damage is so destructive to commercial properties

Keep in mind that water damage to your commercial property is potentially worse than damage found in any other kind of structure. It’s extremely important to understand how to prepare your structure to resist water, or what to do if water damage or flooding occurs. Depending on the type of business it is, flooding at a commercial property can be expensive if numerous computers or other electronics are on site, or the property stores products or goods. Larger properties tend to have more contents; thus, the risk of a higher damage is very possible. As a commercial property owner, you must remain vigilant when it comes to protecting your property against water damage. SERVPRO can help you learn what to look out for and how to react to damages that can cause a slow in productivity or a loss of revenue for your company. Request a consultation with a field rep concerning the ERP Plan to better prepare you for unexpected mishaps or emergencies.

How damage goes beyond water

Hidden water, high humidity, and condensation often lead to mold contamination on your property. Cracks in your walls, ceilings, flooring, foundation, and roof allow temperature changes that drastically affect stored goods. Left unchecked, this damage can spread and cause significant loss. As with most disasters, being prepared can help prevent losses, or mitigate how extensive those losses are. Mold and lingering odors are unanticipated consequences of unchecked water damage to commercial property and need to be addressed if water damage occurs.

How SERVPRO helps commercial property owners  

SERVPRO's IICRC-industry certified technicians can perform a full inspection of your commercial property following water damage or flooding, providing you with the location of possible problems, services to correct these issues, and the preventative steps necessary to prevent reoccurring damages in the future. They will discuss any remediation solutions with you before starting any work so that you’re well aware of what to expect when water remediation services are complete, and what if any reconstruction or restoration services might be necessary. SERVPRO technicians can help steer you in the right direction on how to mitigate future problems and provide you with the personnel, equipment, and resources necessary to recover should extensive water damage exist on your property.

SERVPRO® of Farmington / Aztec / Bloomfield hopes your business remains accident free and we are here to help you 24/7/365 with any commercial restoration issue.

Please call us at 505-327-3340

TAKE THESE STEPS TO PREVENT FROZEN PIPES THIS WINTER

6/16/2021 (Permalink)

If you’ve never experienced the disasters frozen pipes can cause, such as bursting and flooding, you probably don’t pay much mind to taking care of your water pipes. But ask anyone who has ever dealt with frozen pipes, and they’ll tell you the preventative maintenance is definitely worth it. In a modern age where almost everything is climate controlled, it’s easy to forget that pipes run through spaces that can get chilly enough for them to freeze.

Frozen pipes can cause costly water damage.

The last thing you want is costly water damage caused by burst pipes. So make sure you take the following steps in order to prevent frozen pipes this winter.

Preventing Frozen Pipes and Water Damage

Be well-versed in these steps, and you won’t have to worry about a pipe catastrophe when the temperatures drop.

Insulate: Insulating the spaces your pipes run through, such as attics, crawl spaces and basements will prevent those spaces from dropping below freezing. If you can’t insulate the spaces, consider insulating your pipes. Insulation is the easiest step of preventative maintenance against frozen pipes.

Climate Control: If you leave your home for an extended period of time, you might think to turn off the heat if no one will be there. However, if temperatures drop low enough, your home can become cool enough for frozen pipes. So if you do leave, keep the thermostat on at least 55°F so that you don’t come back to unsightly water damage.

Faucets: When you know temperatures are below freezing outside, open your facets just a bit to allow them to drip. Running water through the pipes will help prevent them from freezing.

Seal: Make sure your doors, windows, and foundation are sealed against air leaks. Besides driving your energy bill up, letting the warm air out can let the temperature drop low enough (in some areas) for pipes to freeze.

SERVPRO® of Farmington / Aztec / Bloomfield is here to help you 24/7/365 with any type of water or flood damage and restoration issue.

Please call us at 505-327-3340